UK: (+44) 0845 337 5025  |  PL (+48) 22 489 52 24

Head of Operations, IT Back to list





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Director of Operations, Poland
Location: Warsaw 
Job status: Permanent Work shift: Full time Joining date: ASAP

My client is seeking a Director of Operations, Poland to manage and scale its operations within the Country. The successful candidate should speak fluent Polish and advanced English and have a strong background in technology. Experience in Fintech, IoT and blockchain technologies will be highly considered.

We are looking for someone with an entrepreneurial profile with successful experience in building a tech team from ground up. The ideal candidate has managed both development as well as operations teams (tech support, installation). Moreover, the next Director of Operations in Poland has previous experience meeting with clients, accepting their requirements, listening to their complaints and finding solutions.

Tasks and Responsibilities
● Assume overall responsibility of Poland projects and operations
● Provide a daily performance report to COO
● Ensure proper training and performance of all Poland team members
● Manage inventory
● Supervise all installations operations including quality control, certification, go live testing and post go live testing
● Ensure proper training and performance of all Poland team members
● Manage customer relationship with key stakeholders
● Receive and execute OEM sales orders
● Serve as administrative product lead in all R&D development
● Master the terms and conditions of the Client Agreement so as to be the garant of the success of this project

● 10 years of experience in technology companies, ideally with a background in international startups of 50 to 100 employees
● Successful track record in project management as well as operations management and implementation
● Experience in managing teams of 10-15 persons
● Experience in helpdesk and technical support management
● Experience in managing and executing complex SLA will be highly considered
● Experience in casino or gaming industries will be highly considered
● PMP or other related certificates is a plus

● Base salary: 15,000-20,000 PLN per month
● Bonus package based on SLA Performance of Client Agreement
● Health Insurance Package
● iPhone, MacBook Pro

Please apply for this job if you meet the criteria.

Apply here
UK Office
UK Office - Europe Solutions UK Ltd
University of Nottingham (UNIP)
Sir Colin Campbell Building, Triumph Rd Nottingham NG7 2TU, UK
London Office - Juxon House
100 St Paul's Churchyard
London EC4M 8BU, UK
Ph: (+44) 0845 337 5025
PL Office
Polish Branch - Europe Solutions Polska Sp. z o.o
Chmielna 134
ul. Chmielna 132/134
00-805 Warszawa, Poland
Ph: (+48) 22 489 52 24